Billing Department

Arbella Mutual Insurance Group

• Eliminate the installment charge by signing up for Electronic Funds Transfer (EFT)
• If you pay your auto policy in full you will save 3%
• $6 service fee for each auto bill
• $4 service fee for each homeowner bill
• 20% down on all policies
• 10 monthly payments
• Use EFT and pay only a 12% down with no service fees
• credit card option online 
• 25% down payment for homeowner policies
• To pay online directly to Arbella, click the button below 

questions concerning an existing bill you may call our office, or Arbella at 1-800-972-5348

Commerce Insurance Company

• If you pay your auto policy in full you will save 5%
• 20% down for auto policies
• regular auto billing is $6 service fee per bill for 11 months
• Use EFT and pay 12% down for 12 months with  $1 monthly service fee
• 25% down for homeowner policies with a $4 monthly fee
• To pay online directly to Commerce, click the button below  

questions concerning an existing bill you may call our office or Commerce at 1-800-922-8276

Fidelity National Insurance Company

•   40% down payment for Home Insurance
• 100% down payment for Flood Insurance
•  Flood billing questions 1-800-820-3242 

Massachusetts Property Insurance Underwriting Association

• 25% down payment followed by 3 quarterly bills
• Pay online directly to MPIUA, click on 

questions concerning an existing bill you may call our office or, M.P.I.U.A. at  1-800-932-6717 

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                   Claim Reporting Information     

                                                               Commerce Insurance Company

............All claim reporting 24 hours a day at ...#1-800-221-1605, or click on the arrow below

.............To locate a Drive-In Appraisal facility to look at your car damage click on the arrow

                                                             Arbella Mutual Insurance Group

...........All claim reporting 24 hours a day at ...#1-800-232-1974, or online at

.............To locate a Drive-In Appraisal facility to look at your car damage click here

                                                             Hanover Insurance Company 

                              ................Business Auto Claims at ...#1-800-628-0250, or online at

                                                      Fidelity National Insurance Company

                                                                ...Flood claim service at ....#1-800-725-9472

                                                              ...Other than flood claims at ...#1-800-220-1351

                                       Massachusetts Property Insurance Underwriting Association

                                                     ....All claim service at ....#1-800-392-6108, or online at

                                                                Workers Compensation

.....information for filing of a workers compensation claim resides with the employer and is included with the workers compensation policy sent to the employer. For additional questions please contact our insurance agency directly during regular business hours. 508-995-6492